Troubleshooting

Articles, hints and tips on troubleshooting your iOS or Android app

Getting Started
1.    Download the latest app (as of May 2020 - Tempo Plus 2) Firstly please ensure that you have downloaded the latest app.  The latest app for the Tem...
Sat, 2 May, 2020 at 2:26 PM
Turning Your Device On
If you have a Tempo Disc or a Pebble, it will not be seen by your app until it is turned on.  For the Tempo Disc range of devices, the coloured surface acts...
Sat, 2 May, 2020 at 2:27 PM
I Cannot See My Device, What Next?
It should be simple, right? When you first get your Tempo Disc or Pebble device, download the app and turn it on you expect to see your device  straight...
Sat, 2 May, 2020 at 6:10 PM
I cannot change the logging interval on my device
If you are encountering an issue with changing the logging interval of your device follow these steps for a solution.   The behaviour you may be experie...
Fri, 18 Dec, 2020 at 3:47 PM